CARE & TERMS

NATURAL VARIATIONS

EACH PIECE IS HANDMADE AND UNIQUE, WITH NATURAL VARIATIONS IN SIZE, COLOR, AND DETAIL. UNLESS MARKED AS ‘SINGLE PRODUCTION,’ THE ITEM YOU RECEIVE MAY NOT BE IDENTICAL TO THE ONE SHOWN ON THE PRODUCT PAGE, BUT IT WILL BE CAREFULLY HAND-SELECTED TO CLOSELY MATCH THE DESIGN AS BEST AS POSSIBLE.


CARE

pieces are made with natural materials and should be HANDLEd WITH CARE. STORE IN A COOL, DRY PLACE. AVOID direct CONTACT WITH OILS, PERFUMES and sprays. ALWAYS REMOVE BEFORE EXERCISING, SHOWERING OR SWIMMING. if necessary, GENTLY wipe with a clean, damp cloth. BE ADVISED STERLING & GOLD plate METAL MAY TARNISH OVER TIME.


SHIPPING

all STANDARD orders ship from the u.s. WITH A FLAT RATE FEE. free sTANDARD Shipping is OFFERED on orders OVER $100. please allow 2-5 business days for processing. EACH PIECE WILL BE HAND WRAPPED AND BOXED WITH CARE. CURRENTLY, shipping IS ONLY AVAILABLE TO THE 48 CONTIGUOUS U.S. STATES.


RETURNS

PLEASE NOTE THAT ALL SALES ARE FINAL. ONCE PAYMENT HAS BEEN PROCESSED, REFUNDS, ORDER cancellations, OR ORDER MODIFICATIONS aRE not possible. YOUR BUSINESS IS TRULY VALUED, SO IF YOU ARE DISSATISFIED FOR ANY REASON, PLEASE REACH OUT TO HELLO@STONEDGOLD.COM.


REPAIRS

THE REPAIR WARRANTY IS 30 DAYS FROM THE DATE OF SHIPMENT AND ONLY APPLIES TO DEFECTIVE ITEMS. REQUESTS ARE SUBJECT TO REVIEW, AND IF A DEFECT IS FOUND, THE ITEM MUST BE RETURNED FOR REPAIR OR REPLACEMENT. PLEASE EMAIL HELLO@STONEDGOLD.COM FOR MORE INFORMATION.


PRIVACY POLICY

OUR PRIVACY POLICY CAN BE FOUND HERE.